1. Introduction

Welcome to MEDICAL CENTER FOR JOINT RESTORATION AND REGENERATIVE MEDIC. Protecting your privacy and personal health information is a priority for us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, schedule appointments, receive treatment, use our services, or communicate with us via SMS, phone, or email.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Personal & Health Information

To provide medical and wellness services, we may collect:

Full name, date of birth, and government-issued identification when required.

Contact information, including email address, phone number, and mailing address.

Medical history, health records, treatment information, and related healthcare documentation.

Insurance information, billing details, and payment information.

Appointment history, service preferences, and patient communications.

B. Technical Information

To improve website functionality and security, we may automatically collect:

IP address and browser information.

Device type and operating system.

Website usage data and navigation activity.

Security and authentication information.

C. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website performance and user experience.

Maintain secure website sessions.

Analyze website traffic and visitor trends.

Enhance communication and service delivery.

3. How We Use Your Information

We may use your information to:

Schedule and manage appointments.

Deliver medical, wellness, and regenerative medicine services.

Maintain patient records and treatment plans.

Process payments and insurance-related transactions.

Communicate appointment reminders and treatment updates.

Respond to inquiries and provide customer support.

Improve our services and website functionality.

Comply with applicable healthcare laws and regulations.

4. SMS Communications

By providing your mobile number and opting in, you consent to receive SMS communications from MEDICAL CENTER FOR JOINT RESTORATION AND REGENERATIVE MEDIC.

SMS Communications May Include:

Appointment confirmations and reminders.

Follow-up care instructions.

Patient support communications.

Important service updates.

Promotional and wellness-related information (only where permitted and requested).

Disclosure & Opt-Out

Message and data rates may apply.

Message frequency may vary.

Reply STOP at any time to unsubscribe from SMS communications.

Reply HELP for assistance.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Authorized Disclosures

We may share information with:

Healthcare providers involved in your care.

Billing, payment processing, and insurance service providers.

Technology and service providers assisting in business operations.

Government authorities or regulatory agencies when required by law.

Mobile Privacy

Mobile information, text messaging originator opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing purposes.

6. Security of Information

We implement administrative, technical, and physical safeguards designed to protect personal and health information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain strong security measures, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information.

Request corrections to inaccurate information.

Request deletion of information where permitted by law.

Withdraw consent for marketing communications.

Request information regarding how your data is used.

8. Eligibility

Our services are intended for adults and individuals seeking healthcare services. Minors may receive services only with appropriate parental or legal guardian consent where required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Updates will be posted with a revised effective date.

10. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

MEDICAL CENTER FOR JOINT RESTORATION AND REGENERATIVE MEDIC

Phone: +18128221516

Email: [email protected]